SPOTLIGHT ON A SMALL BUSINESS: M3 NETWORKS

As many small businesses have experienced, sometimes complicated technical issues arise. Businesses with little or no knowledge of how to deal with technical problems must often look beyond their own company for solutions. Because of its positive impact on the IT needs of other small businesses across the Dallas-Fort Worth area, M3 Networks was awarded the 2014 Small Business of the Year by the HEB Chamber of Commerce.

m3 Networks LogoMichael Moore founded the business in 2003 after leaving his corporate career. Through working as an IT administrator for several small to mid-sized businesses, he directly witnessed the complicated IT problems these businesses not only faced, but were often unequipped to solve independently. Unfortunately, these businesses often sought assistance from technology support vendors that only offered the minimum amount of assistance. Michael wanted to create an IT solutions business with an entirely different approach.

M3 Networks prides itself in being a service-based, customer-focused business that provides excellent and competent technical support. M3 differentiates itself from other technology support businesses in several distinct ways.

Lynn Stillman presenting Michael Moore with the Small Business of the Year Award

Lynn Stillman presenting Michael Moore with the Small Business of the Year Award

  • Customers can expect a response time of less than one hour or the work is free.
  • Repairs are completed as quickly as possible, either by remote services or through a same-day visit by a technician.
  • The team of experts at M3 guide customers through the best course of action and break down technical jargon into easy-to-understand terms.
  • Absolute 100% satisfaction of all work is guaranteed.
  • Before work is started, any potential risk is explained and data may be backed up.
  • All projects are completed on time and on budget.
  • All service charges are pre-approved by customers to avoid hidden fees

“Being recognized by the HEB Chamber of Commerce as the 2014 Small Business of the Year is a great honor for us. There are a lot of people that can fix computer problems, so we know we need to do something that stands out. We provide world-class technical support for local small to medium sized businesses with the great service, friendliness, and attentiveness that is often missing from other IT providers. It is always great to find out that our efforts have made a positive impact and it reinforces our commitment to superior customer service. We look forward to one day being a Mid-Sized Business of the Year award recipient,” stated Michael Moore.

M3 always strives to incorporate best practices from the IT industry, and seeks partners that enable the business to offer a wide range of affordable services. For more information about the various services offered and how M3 can assist your business, visit www.m3networks.com or call (817) 532-0127.

For additional information, contact the HEB Chamber at (817)-283-1521 or chamber@heb.org.

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SERVPRO Celebrates 6th Consecutive Year on Entrepreneur’s Top 10 Franchise List

ServPro HEBFOR IMMEDIATE RELEASE

Contact:

Jessica Henson

SERVPRO® of Grapevine/NE Tarrant Co.

(817) 595-2506

Jehenson@servproofheb.com

SERVPRO® Celebrates 6th Consecutive Year on Entrepreneur’s Top 10 Franchise List

Cleanup and restoration franchisor stands strong in the #7 position in the 2015 Franchise 500 rankings

Hurst, TX (Grassroots Newswire) January 20, 2015 – SERVPRO®, a cleanup and restoration franchise company, maintains its hold on the No. 7 spot overall – out of a group of 927 franchises that qualified for inclusion in the list—in the recently announced 2015 Franchise 500 rankings* from Entrepreneur magazine. This recognition marks the sixth consecutive year Entrepreneur has included the company in its Top 10 list and the 12th consecutive year SERVPRO has earned the top spot on the magazine’s list in its own industry—Restoration Services.

Entrepreneur magazine’s Franchise 500 selection process** uses “objective, quantifiable measures of a franchise operation” to help would-be entrepreneurs identify franchise investment opportunities. Some of the most important factors considered by Entrepreneur in developing the list each year are “financial strength and stability, growth rate and size of the system.”

“It’s very satisfying to represent the ongoing brand leadership of SERVPRO® for disaster cleanup and restoration services in the Grapevine/NE Tarrant Co. area,” said Jessica Henson, owner of “SERVPRO® of Grapevine/NE Tarrant Co.. “As a SERVPRO franchisee, we have the tools and knowledge—and the responsibility—to provide the best possible service to every  customer.”

According to Henson, SERVPRO continues to innovate with systems, processes and training designed to deliver faster, more consistent results to their customers. In the past year, SERVPRO customers benefited from the introduction of the following advanced features:

* The company’s DryBook™ proprietary software, which provides franchisees with tools to capture and track the steps of a restoration project according to industry best practices and standards.

* The Here to Help® Connection, which provides homeowners with 24/7 access to real-time data, allowing them to track progress toward project completion.

* The Drying Chamber, which uses vacuum freeze-drying technology to vaporize water in water-damaged documents—a technique recommended by the Library of Congress. The process can recover and restore even the most delicate items and preserve the integrity of a variety of media including irreplaceable files, medical files, books, x-rays, photographs and more.

SERVPRO® specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies “Like it never even happened.” For more information about SERVPRO® of Grapevine/NE Tarrant Co., contact Jessica Henson at

(817) 595-2506 or Jehenson@servproofheb.com. For more information about SERVPRO®, please visit www.servpro.com.

*   http://www.entrepreneur.com/franchise500/index.html

** http://www.entrepreneur.com/franchises/franchise500/about.html

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of nearly 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar losses. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.